Privacy Policy

Last updated: January 2024

At Tachyon, we are committed to protecting your privacy and ensuring the security of your personal and financial data. This comprehensive privacy policy explains how we collect, use, store, and protect your information in compliance with global data protection regulations including GDPR, CCPA, and other applicable privacy laws.

1. Information We Collect

We collect various types of information to provide you with secure, compliant, and personalized DeFi banking services. The information we collect falls into the following categories:

Personal Information

  • Name and contact information
  • Account credentials and authentication data
  • Payment and transaction information
  • Identity verification documents

Usage Information

  • Device and browser information
  • IP address and location data
  • Usage patterns and preferences
  • Transaction history and wallet addresses

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. Specifically, we use your information to:

  • Process transactions and manage your account
  • Verify your identity and comply with legal requirements
  • Provide customer support and respond to inquiries
  • Detect and prevent fraud and abuse
  • Analyze usage patterns to improve our services
  • Send important notices and updates
  • Personalize your experience with our platform

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • With service providers who assist us in operating our platform
  • To comply with legal obligations and law enforcement requests
  • To protect our rights, privacy, safety, or property
  • In connection with a business transaction (merger, acquisition, etc.)
  • With your explicit consent for specific purposes

4. Data Security

We implement industry-standard security measures to protect your personal information:

  • End-to-end encryption for sensitive data
  • Multi-factor authentication requirements
  • Regular security audits and penetration testing
  • Secure data storage with limited access controls
  • Real-time monitoring for suspicious activities

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Specifically:

  • Account information: Retained while your account is active
  • Transaction records: Retained for 7 years for compliance purposes
  • Identity verification documents: Retained as required by law
  • Usage data: Aggregated data may be retained indefinitely

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Objection: Object to certain uses of your information
  • Restriction: Request restriction of processing

To exercise these rights, please contact us at privacy@tachyon.com.

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

  • Essential cookies: Required for basic functionality
  • Analytics cookies: Help us understand usage patterns
  • Preference cookies: Remember your settings and preferences
  • Marketing cookies: Deliver relevant advertisements

You can manage your cookie preferences through your browser settings.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

9. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Your continued use of our services after any modifications constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@tachyon.com

Address: 123 DeFi Street, Blockchain City, BC 12345

Phone: +1 (555) 123-4567